Policies & Terms

 Policies & Terms - reyada-house.com

 

 1. Membership Terms

- Commitment: Memberships are offered on a monthly, quarterly, or annual basis. All payments are due at the start of each membership term. Memberships are non-transferable.

- Cancellations & Refunds: You may cancel your membership at any time. However, cancellations must be made before the next billing cycle begins. Refunds are not offered for unused memberships.

- Free Trial: We offer a free trial for first-time users. The trial is valid for one class only and is non-transferable.

 

 2. Class Booking & Cancellation Policy

- Booking: Classes can be booked through our app. Space is limited and bookings are made on a first-come, first-served basis.

- Cancellations: Cancellations must be made at least 12 hours before the class start time. Late cancellations or no-shows will be charged at full class rates.

  

 3. Personal Training Sessions

- Booking: Personal training sessions are scheduled based on availability. A minimum of 24 hours' notice is required for scheduling.

- Cancellations: You must cancel personal training sessions at least 24 hours in advance to avoid being charged for the session.

  

 4. Health & Safety

- Waiver: By attending classes or training sessions, participants acknowledge that they are in good health and able to participate in physical activities.

- Liability: reyada-house is not responsible for any injuries or health issues that may arise from participating in fitness classes or personal training sessions.

- Cleanliness: Members are required to bring their own towels and clean equipment after use. Mats and equipment provided by the studio must be cleaned before and after each use.

 

 5. Privacy Policy

- Personal Information: We collect and store personal information, including your name, contact details, and payment information, for membership and class booking purposes.

- Data Usage: We do not share your personal information with third parties unless required for billing purposes. 

- Marketing: By registering with us, you agree to receive updates and promotions. You may opt out at any time by contacting us.

 

 6. Code of Conduct

- Respect: Members are expected to respect instructors, staff, and fellow members. Disruptive or inappropriate behavior may result in suspension or termination of membership.

- Timeliness: Please arrive on time for classes. Late arrivals may not be allowed to join the class if it has already started.

  

 7. Facility Use

- Equipment: All equipment is to be used responsibly and as instructed. Damaging equipment will result in charges for repair or replacement.

- Studio Use: The studio is only open during designated class and training hours. Members must leave the premises after their session unless otherwise permitted.

 

 8. Changes to Terms

- reyada-house reserves the right to change or update these terms and conditions at any time. Members will be notified of any significant changes via email or through our app.

 

For any questions or clarifications regarding these terms, please contact us at:  

Phone: 054-304-6165  

Email: ehababouhousien@gmail.com

 

By using our services, you agree to abide by these policies and terms.